Publication Date

2025

Presentation Length

Poster/Gallery presentation

College

Gordon E. Inman College of Nursing

Department

Nursing, School of

Student Level

Graduate

Faculty Advisor

Laura Gray, PhD

SPARK Session

10:15am - 11:45am

Presentation Type

Poster

Summary

Project Title: The Impact of High Deductible Health Plans on Mental Health Treatment

Background and Rationale: High Deductible Health Plans (HDHPs) are designed to reduce overall healthcare spending by shifting more upfront costs to patients to discourage overutilization of care, yet HDHPs often increase financial burden, particularly in outpatient mental health care. Patients covered by HDHPs often face substantial out-of-pocket costs before reaching their deductible. This can lead to potential delays or discontinuation of psychiatric treatment. Financial transparency interventions by the mental health provider may mitigate these barriers through more-informed patient decision-making regarding payment options. This project evaluates the impact of a financial transparency intervention on reducing payment responsibility for HDHP patients in an outpatient psychiatric practice in Nashville, Tennessee.

SMART Aim: By December 31, 2024, 95% of patients aged 12 to 80 with HDHPs at Dambrino Wellness will experience a reduction in out-of-pocket costs through financial transparency interventions.

Methods: This quality improvement project followed the Iowa Model for evidence-based practice change and included a retrospective review of charts between August and December 2024. Data were collected from 145 patients who established care at Dambrino Wellness between January 1 and June 30, 2024, with a subset of 21 patients (14.5%) identified as having HDHPs. Financial transparency interventions included structured discussions led by a psychiatric nurse practitioner on insurance utilization, cash-pay options, and deductible impacts. Key outcome measures included the percentage of HDHP patients who experienced a reduced out-of-pocket (OOP) financial burden, provider time spent on financial transparency, and patient retention for the HDHP cohort.

Outcomes: Among HDHP patients, 81% (17 of 21) successfully reduced their payment responsibility, while 19% (4 of 21) did not meet the aim. Of those who did not meet the aim, three patients chose to continue using insurance despite higher OOP costs, and one discontinued care due to financial constraints. Financial transparency discussions accounted for 20.6% of provider working hours (95 out of 462 total hours). In 81% of cases, patients who opted for cash-pay over insurance achieved comparable or lower costs. One HDHP patient did not receive a financial transparency consultation and was therefore not included in the final data analysis.

Conclusion: While the project AIM was not met, the majority of HDHP patients at Dambrino Wellness experienced a reduced OOP payment responsibility following the financial transparency intervention. Barriers could remain for some HDHP patients who default to insurance-based payment or discontinue care due to cost concerns, while other HDHP patients could pay less over the course of the year due to meeting the deductible. These findings underscore the importance of financial literacy in mental health treatment. Mental health providers can play a key role in supporting patient decision-making and insurance utilization through financial transparency.

Share

COinS
 
 

To view the content in your browser, please download Adobe Reader or, alternately,
you may Download the file to your hard drive.

NOTE: The latest versions of Adobe Reader do not support viewing PDF files within Firefox on Mac OS and if you are using a modern (Intel) Mac, there is no official plugin for viewing PDF files within the browser window.